Chinese Speaker Helpdesk
Nasr City,
Egypt
Help desk should be front desk service team management. She/he should take the responsibility to match the service goal by FM and fully understand and strictly follow up company related policy.
Responsibilities
- Responsible for daily ticket handling from client staff.
- Responsible for tracking the problem solving tracker on ground.
- Main coordinator on employee business operation/financial review process
- Other front desk support service once Hub lead confirmed
- Coordinate on any other soft service request and resource offering
- Back up for mail room service when necessary
- In charge of stationery application
Must Have
- 【Bachelor or diploma】 degree
- Minimum 1 year customer-facing experience in a hotel or corporate environment.
- Proficient in using Microsoft Office suite
- Strong written and verbal communication skills in local language, and good commend of English & chienese to greet people, and process phone calls and emails.
Nice to have
- Professional attitude and appearance
- Strong interpersonal skills and hospitable
- Male Employee
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
Our Product
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.
